Simply Pets

Vet products online South Africa

  1. Ensure that your delivery address and contact details are on the order as well as your shopping list. Note: you can copy and paste the order from the website to email.
  2. Payment can be made by EFT, direct deposit, and fax or email confirmation of payment. Alternatively, you can fax your credit card details (number, expiry date and cvc numbers) for a manual transaction in the office.

Payment:

  1. The online payment system is a 3-D Secure Safeshop system driven by Pay-U. We also have an SSL security certificate. All your details are safe and secure.
  2. All prices are quoted in South African Rands. Two prices are shown on the website, exclusive and inclusive of VAT and postage costs. Postage costs are calculated at the ordering placement stage, based on country and weight of the parcel to be delivered.
  3. VAT is not applicable on orders outside of South Africa.
  4. There is a currency converter available on each product which you can use to calculate the approximate cost of your product. Please note that the costs of the purchase will be charged at the conversion rate of the day and this amount will be reflected on your credit card statement.

Delivery:

International:

  1. Airmail – this is the only option on line for international orders.
  2. Courier – by arrangement only.
  3. Delivery Time – 2-3 weeks.

South Africa:

  1. Airmail – this is the normal postal delivery service for South African customers and is facilitated by use of a tracking number. If you would like to use this service, please arrange with the office.
  2. Courier – Vet Products Online uses a door to door courier service for the deliveries of orders. The tracking number is printed at the bottom left hand corner of your invoice. You are able to track using the Skynet website www.skynet.co.za
  3. Delivery Time – Delivery to major centres is overnight, excluding weekends and public holidays. It will take approximately 3 days for outlying areas. Overseas parcels vary and could take anything from one to three weeks, depending on the country.

Insurance:

Registration:

Registration is not necessary to shop online, but does facilitate a quick re-ordering system. Do we still have the shortlist option to facilitate regular shopping? Registration is there for your convenience and automatically creates a shortlist to facilitate future shopping. By logging in, you are able to view your recent and regular shopping products. This shortlist will speed up your shopping experience as a list of your favorite items will be displayed as well as the latest prices for each of the products listed. Shoppers can alter the list by adding products or amending the tick box and recalculating the order. You will receive registration confirmation and details of registration by return email. Your privacy is guaranteed at all times and the information you fill in will remain with Vet Products Online only. Our goal is to make your shopping experience as pleasant and easy as possible.

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Source: www.vetproductsonline.co.za
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